ADA/ACCESSIBILITY
BMO Stadium is committed to providing an enjoyable experience for all guests in attendance at each event, including guests with disabilities. The venue has been designed and built to meet or exceed the requirements of the Americans with Disabilities Act (ADA).
BMO Stadium staff will assist you with any specific accommodation you have before, during, and after an event.
Services include Assisted Listening Devices, Sensory kits, and wheelchair escorts & storage. Interpretation Services are not guaranteed for every event; However, we will make every effort to accommodate each request with appropriate advanced notice, at least two (2) weeks prior to the event. Please contact GuestExp@bmostadium.com for additional questions.
ADDRESS
The address for BMO Stadium is 3939 S. Figueroa St., Los Angeles, CA 90037.
AISLES
For safety and as a courtesy to other guests, aisles must always be kept clear. Follow the directions of BMO Stadium staff in your section and refrain from blocking the aisles.
ALCOHOL POLICY
BMO Stadium and Legends Hospitality have adopted an alcohol policy that is designed to protect guests and the community from alcohol-related incidents.
Guests are expected to obey all state and local laws governing the purchase, possession, and consumption of alcoholic beverages. It is illegal for anyone under the age of twenty-one (21) to be in possession of or consume alcoholic beverages. In addition, the following items are to be noted:
- BMO Stadium reserves the right to deny entry to anyone displaying visible signs of impairment.
- There is a maximum limit of two (2) alcoholic beverages sold to each guest, per purchase, per valid ID.
- All Guests who appear to be younger than the age of thirty (30) will be asked to show positive identification prior to being served alcoholic beverages. Acceptable forms of valid United States identification are State Issued Driver's License, Passport, United States Passport Card, State Issued I.D. Card w/ Photo, Military I.D. w/ Photo and Mexican Consular Card. All other forms of identification are not accepted.
- BMO Stadium reserves the right to eject anyone under the age of twenty-one (21) who is observed to be in possession of or consuming alcohol on the premises or who appears to be visibly impaired. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.
- Guests must discard alcoholic beverages prior to exiting BMO Stadium.
ANIMALS
Animals or pets of any kind are prohibited in BMO Stadium except for trained service animals and service animals in training for guests with disabilities. Service animals are welcome inside the venue but must always remain on a leash or in a harness. Service animals will rest in the seating area of the individual with a disability, rather than in the aisle. Guests may take their service animals out of the venue to relieve itself but must speak to Guest Experience Representatives prior to leaving the venue. A guest unable to control or whose service animals pose a threat to the safety of other guests and staff may be asked to escort the animal off the premises.
ASSISTED LISTENING DEVICES
Assisted Listening Devices are available for no charge at the Guest Experience Center located on the Main Level Concourse behind Section 129. A driver’s license or credit card will be required as a deposit.
ATMs
There are no ATMs on the property.
BABY CHANGING TABLES
Baby changing tables are in all family restrooms throughout BMO Stadium. Please refer to Family Restrooms for specific stadium locations.
BAG SEARCH
Guests are encouraged to limit the number of items they bring with them to BMO Stadium. Guests will be permitted to carry one (1) Clear Bag of the following style and size bag, package, or container:
- One bag that is clear plastic, vinyl, or PVC and does not exceed 12” x 6” x 12”, or:
- A one-gallon clear plastic storage bag (Ziploc bag or similar).
Prohibited bags include but are not limited to non-clear bags, large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags or any bag larger than the permissible size. This policy is not intended to interfere with guests attending with specific medical needs or guests caring for young children.
BALL RETURN POLICY
Any Soccer balls that enter the seating area must be returned to the field of play by giving the ball to a Ball Kid or the nearest BMO Stadium staff. Failure to comply will result in ejection of the venue. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.
BICYCLE PARKING
Bicycle racks are available around the exterior of BMO Stadium.
BOTTLES, CANS & BEVERAGE CONTAINERS
Bottles, cans, or beverage containers of any kind are not allowed into BMO Stadium. A search will be conducted at the entrance gates to prevent these and other prohibited items from entering BMO Stadium. Exceptions will be made for those with medical requirements and/or special needs. Please refer to Prohibited Items and Behavior for more information.
CAMERAS
Non-professional, non-flash still photography is permitted at most events (disposable, instant, digital, or 35mm cameras with no interchangeable or telephoto lens). However, for some events, at the request of the artist/performer, cameras of any type may be prohibited. Video recording devices, audio recording devices, GoPro cameras, monopods, selfie sticks, tripods, and cameras with telephoto or interchangeable lenses (professional photography equipment) are not permitted inside BMO Stadium at any time. Video recording on any device and/or flash photography are always prohibited. This policy will be strictly enforced, and management reserves the right to deny any electronic device at their discretion.
CASHLESS
BMO Stadium is a fully cashless venue that only accepts debit cards, credit cards, Apple Pay and Google Pay for a contactless and speedy check out.
CHILD ADMISSION
Children who have reached their 2nd birthday will require a valid ticket to enter BMO Stadium and must occupy their ticketed seat only. Children under two (2) may enter free of charge so long they do not occupy a seat of their own.
CLEAR BAG ONLY POLICY
BMO Stadium has a Clear Bag Only Policy to provide a safer environment for fans and will consequently also expedite entry into BMO Stadium. The policy affects the type and size of the bags permitted into the stadium, not the items (keys, makeup, combs, phones, wallets, etc.). Guests will also be allowed to openly carry a blanket or jacket into BMO Stadium, although they will be subject to being searched. It is required that fans bring bags that meet the following style and size limits:
- One bag that is clear plastic, vinyl, or PVC and does not exceed 12” x 6” x 12”, or:
- A one-gallon clear plastic storage bag (Ziploc bag or similar).
Non-clear bags including small clutches are NOT allowed.
Exceptions will be made for medically necessary items after proper inspection and BMO Stadium Management approval.
DIAPER BAGS/BOTTLES/FORMULA
Diaper bags that are smaller than 12” x 6” x 12” will be permitted inside BMO Stadium. Backpacks of any size and all bags larger than 12” x 6” x 12” are not permitted. Please note that some events may enforce a modified bag policy.
Plastic bottles, formula and breast pumps are permitted in BMO Stadium, please note stainless steel containers are not permitted.
DRESS CODE
BMO Stadium staff reserve the right to ask anyone with clothing deemed obscene or indecent to remove or cover up the item. Guests are also prohibited from wearing clothing, face paint, or masks that conceal or hide their faces. Failure to comply will result in denial of entry and ejection from BMO Stadium. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.
EMERGENCY EVACUATION
Should there be an immediate need to evacuate BMO Stadium, guests will be given instructions via stadium displays, the public address/open-caption systems, and TV monitors on the concourses and in premium spaces. Guests are encouraged to:
- Always be aware of their location in BMO Stadium.
- Identify the two exits located nearest to their seats.
- Listen, watch for, and follow instructions from the public-address system, video boards, and television monitors.
- Ask for assistance and information from BMO Stadium staff, safety personnel, and Law Enforcement officials.
- Designate a meeting location outside of BMO Stadium for their group if they become separated during an evacuation.
ENTRANCES
There are a total of seven (7) entrances to BMO Stadium. All gates are open for LAFC and ACFC matches. For other events, please check the Know Before You Go information.
- Zelle North Grand Lobby Entrance (Northwest Pepsi Plaza)
- Zelle South Grand Lobby Entrance (Southwest side of BMO Stadium)
- Toyota Gates (Northwest side of the BMO Stadium)
- DoorDash Gates (Northeast side of BMO Stadium)
- Figueroa Gates (Eastside of the BMO Stadium)
- BMO Gates (Southeast side of BMO Stadium)
- Supporters Gates (North side of BMO Stadium - for Supporters only)
FAMILY RESTROOMS
Family restrooms are designed for the use of fans with small children and fans with disabilities. These restrooms are in the following locations:
- Section 102
- Section 106
- Section 110
- Section 116
- Section 121
- Section 123
- Section 129
- Section 131
- Section 202
- Sunset Deck Level South Suite Hallway (next to Sunset Suite 2)
FAN CODE OF CONDUCT
BMO Stadium, Major League Soccer, and National Women's Soccer League are committed to creating a safe, comfortable, and enjoyable event experience for all guests in and around BMO Stadium.
BMO Stadium guests and MLS/NWSL fans have a right to expect an environment where:
- Guests are encouraged to cheer, sing, and otherwise support their team while remaining respectful and courteous to their fellow patrons, referees, opposing team fans and players.
- Guests enjoy the soccer experience free from fighting, thrown objects\, attempts to enter the playing field, political or inciting messages, and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures. Guests comply with requests from BMO Stadium staff regarding stadium policies and emergency response procedures.
- Guests promptly and carefully return the ball to BMO Stadium staff or the ball kid on the sidelines if a soccer ball enters the stands.
- Alcoholic beverages are consumed in a responsible manner and only by those of legal age.
- Fans conduct themselves in a lawful manner to avoid incidents inside BMO Stadium and in the parking lots.
*THROWN OBJECTS: The use of streamers as an expression of fan enthusiasm is not prohibited but will be kept under review. Streamers are not to be used to impact the competition and/or thrown at or toward a player, referee, or BMO Stadium staff.
Failure to abide by this code of conduct is subject to sanctions, including ejection, banishment, and arrest. MLS/NWSL and its Clubs thank you for adhering to the provisions of this Code of Conduct and for making each event special and memorable to you and your fellow patrons.
Each fan should always have their ticket in their possession and be ready to display it to event staff or stadium security to verify their seat location. Violations of the Fan Code of Conduct may result in the fan being ejected, arrested by police, or having his/her tickets revoked. All Season Ticket Members are responsible for their conduct as well as the conduct of their fans and/or persons using their tickets.
Guests are encouraged to report issues and concerns by:
- Texting the word ASSIST to (213) 205-0836 followed by the Issue and location
Contact the nearest BMO Stadium staff, Safety personnel, or Law Enforcement officials for assistance
FIRST AID
Trained Emergency Medical Technicians (EMT) personnel are available to assist any guest in need at every BMO Stadium event. The First Aid office is located on the Main Level Concourse behind Section 129. In addition, BMO Stadium is equipped with Automatic External Defibrillators (AED) located in various locations throughout the facility. Designated staff, including our EMT staff, have been properly trained and certified to use the AED. In the event of a medical emergency, contact BMO Stadium staff for assistance.
FOOD & DRINKS
BMO Stadium offers a wide variety of food and beverage items for our guests' enjoyment.
Guests may not bring outside food and/or beverages into the venue during events. The only exceptions are two (2) unopened plastic 20 oz. water bottles per guest and minimal snack sized items for young children. Glass bottles or metal containers are strictly prohibited. Guests must dispose of unauthorized items prior to entering the venue or return them to their vehicle. Guest Experience will not check in or store any food or beverage items. Guests with specific/special dietary needs due to medical conditions or religious requirements should contact Guest Experience.
GATE/DOOR OPENING TIMES
Gates typically open 90 minutes prior to kickoff for soccer matches. Door time for concerts and other special events will be determined by the event organizer, please check the Know Before You Go information for up-to-date gate/door opening times.
GATE GIVEAWAY POLICY
Gate giveaways are for ticketed fans only while supplies last. One promotional item per ticketed fan.
Please be sure to obtain your items upon entering the BMO Stadium and before leaving the distribution area. In fairness to all guests, any guest who approaches the distribution area or the distribution staff after they have left the distribution area will be denied an item. BMO Stadium is not responsible for damaged, lost, or stolen items. Damaged, lost or stolen items will not be replaced.
GUEST EXPERIENCE CENTER
The Guest Experience Center is located on the Main Level Concourse behind Section 129. The Guest Experience Center can assist fans with lost & found inquiries, lost guests, BMO Stadium directions, emergencies, stroller check in and accommodations for fans with disabilities such as assistive listening devices and sensory kits.
HOUSEKEEPING & MAINTENANCE
BMO Stadium strives to provide our fans with a safe, clean, and friendly environment always. If you see or experience a housekeeping problem or maintenance concern, please notify your nearest BMO Stadium staff, visit the Guest Experience Center located on the Main Level Concourse behind Section 129, or Concierge Desks in the Premium areas.
LOCKER TRAILER
For guests unable to return prohibited items to their vehicle, a locker trailer is available to check items at a nominal fee on the exterior of the venue. For specific locations, contact BMO Stadium staff.
LOST & FOUND
All fans looking to claim, or report lost items during an event should visit the Guest Experience Center located on the Main Level Concourse behind Section 129. Guests inquiring about lost items at previous events may submit a Lost Claim. Guests wishing to view the status of their claim can use the Status checker.
LOST CHILDREN AND FANS
Upon entering BMO Stadium, parents are encouraged to stop by the Guest Experience Center, located on the Main Level Concourse behind Section 129, and register their children. Parents will be asked for their contact details and a wristband with contact information will be provided to the children. Lost children and fans should be taken to the Guest Experience Center. Parents looking for a lost child should check with the nearest BMO Stadium staff, Safety personnel, or Law Enforcement officials for assistance. For safety reasons, BMO Stadium is unable to make stadium-wide announcements for lost children or fans.
MASKS/FACE PAINT
Masks and face paint are allowed inside the stadium. However, for the safety of all guests, all face coverings must be removed during the security screening process.
NURSING STATION
Nursing guests are welcome to nurse their children wherever they feel comfortable. For a more private location, a Nursing Station is provided for your use on the Main Level concourse behind Section 121 on a first come first serve basis.
PROHIBITED ITEMS AND BEHAVIOR
All persons entering BMO Stadium are subject to security screening, visual inspection, and a bag inspection conducted by BMO Stadium staff. We aim to provide an enjoyable, yet exciting environment for all guests attending events.
The following is a partial list of items that are prohibited at all BMO Stadium events and is subject to change:
- Abusive, foul, or disruptive language or clothing
- Aerosol containers
- Alcohol and illegal drugs
- All bags that are not clear. Please refer to our Clear Bag Policy for more information on permitted clear bags
- Animals (except for service animals)
- Any type of marketing collateral such as pamphlets, product samples, etc.
- Balloons, balls, frisbees, markers/Sharpies, brooms, skateboards, roller blades, skates, etc.
- Battery operated portable handheld fans
- Clothing containing wires, batteries, or other electronic components
- Coolers, outside food, beverages (except for a single factory-sealed plastic water bottle no more than 20oz), cans, flasks, bottles, etc. (F&B needed for infants or medical reasons will be permitted with approval)
- Drums & Drumsticks
- Explosives, pepper spray, tear gas, etc.
- Flag and banner poles
- Flags, banners, or signs which in any way reference current conflicts or countries involved therein (in accordance with MLS Guidelines).
- Flags, banners, signs, clothing, or other accessories or adornments that reference any political party, candidate (current or former), or measure in any Federal, State, or Local election.
- Folding/beach chairs
- Helmets (bicycle, motorcycle, etc.)
- Items containing adhesive i.e. Stickers, Decals, etc.
- Laptops & tablets
- Loud noise-making devices such as air horns, plastic horns, vuvuzelas, whistles, megaphones, etc.
- Objects that can be thrown or viewed as projectiles
- Professional camera equipment, tripods, GoPro’s, etc.
- Pyrotechnics (fireworks, flares, smoke bombs, etc.)
- Selfie Sticks
- Signs larger than 11”x17”. The sign size allowance is subject to change based on event.
- Smoking of any kind including E-cigarettes & Vaporizers
- Streamers, Confetti, Register tape, etc.
- Studded jewelry with sharp edges, long metal chains, brass knuckles and spurs.
- Umbrellas
- Unmanned and Remote-Controlled Aircraft Systems
- Water guns, toy/replica weapons, squirt bottles, etc.
- Weapons of any kind, slingshots, stink bombs, laser pointers, etc.
- 2-way radio devices
At the discretion of BMO Stadium management, other items may be determined to be prohibited and therefore disallowed entry into BMO Stadium.
Any attempt to bring alcohol, pyrotechnics, or weapons into BMO Stadium is strictly prohibited and will result in an immediate ejection or refusal of entry, arrest, or tickets being revoked. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.
All persons and/or their belongings are subject to search. Violators of the rules of any State or City laws will be refused admission, asked to leave, or ejected from BMO Stadium property. BMO Stadium cannot safeguard items that are not permitted to be brought into BMO Stadium.
RE-ENTRY
Guests may not exit and re-enter BMO Stadium using the same ticket
REPORTING GUEST CONDUCT
Guest safety and comfort are of the utmost importance at BMO Stadium. In the interest of maximizing the fan experience, any disruption by another guest should be reported to the nearest BMO Stadium staff, Safety personnel, or Law Enforcement officials. Guests may request assistance by texting the word ASSIST to (213) 205-0836 followed by the Issue and Location. We encourage fans to program this information on their mobile devices.
SECURITY ENTRY INSPECTION
BMO Stadium is focused on safety first. All guests must go through a security screening device at BMO Stadium entrances. All belongings will be searched upon entry into BMO Stadium. Guests attempting to enter with prohibited items are subject to an ejection or refusal of entry. By scanning a ticket and entering BMO Stadium, guests consent to such searches and waive any claims that they might have against MLS/NWSL, BMO Stadium, LAFC/ACFC, its member clubs, their affiliates, or their agents. If individuals elect not to consent to the searches, they will be denied entry into BMO Stadium.
SIGNS AND POSTERS
BMO Stadium management welcomes guests bringing event-related signs and posters inside the building to show fan support during events.
The following guidelines relate to these items:
- Item must be related to the event.
- Item may not be greater than 11”x17”’ in size. The size allowance is subject to change based on event.
- Item may not be attached to a stick/pole.
- Item may not obstruct any sponsors’/advertisers’ signage.
- Item may not contain or display obscene/offensive language and/or pictures, as determined by BMO Stadium management.
- Item may not in any way reference current conflicts or countries involved therein (in accordance with MLS Guidelines).
- Item may not reference any political party, candidate (current or former), or measure in any Federal, State, or Local election.
- Item may not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by BMO Stadium management.
- Item must be made from paper or cloth-like material. No wood, metal, or hard plastic materials may be used to construct signs/ banners/posters, etc.
Guests are not allowed to hand out pamphlets, advertisement brochures, or any promotional items to other guests inside BMO Stadium or outside on BMO Stadium property without prior approval from BMO Stadium management. If any guests are seen distributing items, they will be subject to an ejection. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.
SMOKING
BMO Stadium is a smoke-free facility. Smoking is prohibited in all areas, including concourses, seating areas, suites, and club areas. This includes but is not limited to lighters, matches, cigarettes, e-cigarettes, tobacco (including chewing tobacco), and vaporizers.
STANDING
Guests are allowed to stand during an event, if they are only occupying the area in front of their ticketed seat. Standing in aisles, chairs or rails is strictly prohibited.
STROLLERS
Strollers are welcome at BMO Stadium but must be checked in at the Guest Experience Center located behind Section 129.
SUITES
Elevate your experience with our private suites. Designed for 16-30 guests, enjoy unmatched views and a seamless arrival through our exclusive VIP entrance, the Grand Lobby. Suites include flat screen TVs, in-suite catering available and suite attendants ensuring top-tier service. For more information, visit bmostadiumsuites.com or contact premium@bmostadium.com.
Add Elevate Your Experience button linking to the dedicated page
TAILGATING
Tailgating is permitted only in the designated area of Christmas Tree Lane for LAFC and ACFC matches. Bottles are not allowed. Cans and cups only. Expo Park does not allow tailgating in the parking lots.
TICKETS
For ticket information, please call 213-419-9415 or contact boxoffice@lafc.com.
The BMO Stadium Box Office is located at the Northwest corner of the stadium and is open 2pm-6pm every Tuesday, and open at 10am on event days. Hours are extended to accommodate the needs of specific events.
UNMANNED AND REMOTE-CONTROLLED AIRCRAFT SYSTEMS
Use of Unmanned or remote-controlled aircraft systems at BMO Stadium, including its surrounding parking areas, is strictly prohibited. In addition, among other things, the FAA prohibits the use of aircraft systems up to 3,000 feet above the ground and within 3 nautical miles of BMO Stadium beginning 1 hour before an event until 1 hour after an event. Violations of this policy may result in a fine and/or your arrest and imprisonment for up to one year.
WHEELCHAIRS
A limited number of wheelchairs are available for transporting fans from the gates to their BMO Stadium seating location. Guests may arrange for pre-event wheelchair assistance by contacting a Guest Experience Supervisor at any BMO Stadium entrance gate upon arrival. Guests needing assistance post-event should contact an BMO Stadium Staff, safety personnel, or visit the Guest Experience Center located behind Section 129. Guests in premium areas should contact the Concierge Desk on their level to request a wheelchair escort. Guests are asked to supply their own wheelchair if they need one for the duration of the event. For safety, BMO Stadium staff is unable to escort guests outside of gates.
Wi-Fi
Free Wi-Fi is provided for all guests by connecting to the BMO Stadium Guest network.